TSC Stores at 321 Main Street East, in Grimsby

About TSC Stores

The TSC Stores is a Canadian national Hardware company located in Grimsby, Ontario. To figure out why customers choose TSC Stores and to assess the reputation of the company, check the latest reviews on this page. Also, you can add your own review with the latest experience of cooperation with this company.

Find the nearest office location of TSC Stores by address or driving directions by using a map on this page. To contact the representative of the company use phone number below or visit official site. Don't forget to check the opening hours.

Contacts of TSC Stores

• Address: 321 Main Street East, Grimsby, Ontario L3M 1R1
• Website: tscstores.com
• Phone: +1 905-309-5576
• Types: Hardware  

Reviews

• 1

  jagg carr-locke

  Posted Aug, 15 2019
  can i give a zero? i have shopped in the store quite often, and i will NEVER shop there again. this morning (friday 16 june), the cashier DANIELLE was rude and sarcastic with me. i had approached her politely and cheerfully, which i always try to be because i know how difficult retail can be. when i was at the counter (the only one open) i could see the till wasn't ready .. there was no paper in it (why not, one could ask, first thing in the morning before the store is busy?). danielle was off to the side somewhere but she came to the till and i asked -- politely -- whether she $10 would cover it, as i was in a hurry, with a train to catch. i didn't really have time to wait as she put paper in the till (she moves very slowly, which is fine if the customer doesn't have a train to catch). she replied, sarcastically, "well i'm SORRY." i told her fine, but i needed to catch a train and could i just plunk down 10 bucks and be gone. a colleague stepped in to help her get the prices and the whole thing was just very unpleasant. when i got to work (in toronto, so this was hours later) i called and asked for the manager, whose name is SARAH. in my experience, managers want to hear what customers have to say, especially when the customer has gone to the trouble of phoning them up to share their rotten experience. not so here! sarah told me she had been standing right there (turns out she was the helpful, pleasant colleague who had jumped in to help danielle). and she proceeded to tell me that **i** was in the wrong ... that danielle had run off crying afterward. look, none of us ever knows what is going on in people's lives, but wow, that seems like an astounding over-reaction. in any case, sarah the manager had absolutely no interest in hearing what i had to say. i do wish the whole exchange in the store this morning had been video'd, because images and audio don't lie. it was just such an upsetting and disappointing experience ... made worse when manager can see no fault except on the part of the customer. anyway, when i see the other google reviews here, with a single measly star (because i have found out ZERO stars, or negative stars, are not possible) and very negative comments, i know others have come away feeling the same as me .. that my experience is not unique or even unusual. and btw, when sarah the manager told me on the phone that it was all my fault and mine alone, i asked her whether she had seen the google reviews of her shop. her reply? she actually said she **couldn't care less about what people were saying** in their reviews on google. and there you have it. nothing could capture any better the attitude toward customer service than the comments ... and head in the sand .. of the manager herself. DO NOT SHOP HERE.

Photos of TSC Stores

The nearest contractors

• Homescapes Design Build Dcrt
  Painter
  +1 905-510-1670
  348 Book Road, Grimsby, Ontario L3M 2M4
  Write a review
• Cot'N Gear Ceramic Tile Installation
  Contractor
  +1 905-945-5664
  313 Main Street East, Grimsby, Ontario L3M 1R1
  Write a review
• Durham Automotive
  Home goods
  +1 905-945-3545
  5665 King Street, Beamsville, Lincoln, Ontario L0R 1B3
  Write a review
• Landmart Homes - Cherrywood Estates
  Contractor
  +1 905-945-4408
  235 Main Street East, Grimsby, Ontario L3M 1P5
  Write a review
• Keys to Music Grimsby
  Home goods
  239 Dorchester Drive, Grimsby, Ontario L3M 5K8
  Write a review
• Primp Your House
  Contractor
  +1 289-799-0105
  24 Kenyon Crescent, Grimsby, Ontario L3M 5S3
  Write a review